Do Customers Expect Too Many Freebies From Businesses? : The Saturday Weekend Review 2016 #155

DO YOU KNOW HOW MUCH A LEMON COSTS?   Freebies are nice to get especially when it saves consumers money. When customers try their hardest to get free stuff that they aren’t entitled to it then turns to “Greed”. I honestly believe that some customers feel that they are “owed” something when they visit an establishment and demand free stuff or get upset when they don’t get what they want. I’ve never been to a place that will serve you and take care of your needs as a customer for free especially while sitting in an establishment. When I read an article written for The Journal.ie about a restaurant review on Trip Advisor for Bennett’s Cafe and Bistro in York, UK (which went viral) about an upset customer over a cup of hot water and a slice of lemon, I was not shocked. I’ve dealt with the same type of customers over the years in various places of employment. Some may classify her as the entitled, cheap customer or believe “The customer is always right”. Sometimes the customer is not always right, but when should a business speak up? I’m not talking about signing up for freebies or asking companies […]

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