How a cooking skillet caused a customer to argue: The grocery game challenge #4 May 19-25, 2014

How a cooking skillet caused a customer to argue: The grocery game challenge #4 May 19-25, 2014

KEEPING CUSTOMERS HAPPY   This is a case where the cooking skillet wins and the customer who doesn’t care to listen or understand the rules rather just wants her product for less. Happy customers spending their money are what most businesses aim to have, but what happens when you can’t make a customer happy and…

Is customer service affected by the clothes you wear shopping? : The Saturday Weekend Review #65

Is customer service affected by the clothes you wear shopping? : The Saturday Weekend Review #65

IS YOUR MONEY GOOD ENOUGH?   I think just about everyone has had someone turn their nose up at them while shopping. If you are the owner of a business with employees who shy away from customers because of their look you might be losing tonnes of cash. When I read a story about customer…